Privacy Policy

Last Updated: January 2024

At JewelSkopje, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. INFORMATION WE COLLECT

Personal Information:
- Name and contact information (email, phone number, address)
- Billing and shipping addresses
- Payment information (processed securely through our payment partners)
- Order history and preferences

Automatically Collected Information:
- IP address and browser type
- Device information
- Pages viewed and time spent on our site
- Referring website addresses

2. HOW WE USE YOUR INFORMATION

We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send promotional emails (with your consent)
- Improve our website and services
- Prevent fraud and enhance security

3. INFORMATION SHARING

We do not sell or rent your personal information. We may share your information with:
- Shipping partners to deliver your orders
- Payment processors to complete transactions
- Service providers who assist in our operations
- Legal authorities when required by law

4. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. YOUR RIGHTS

You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Data portability

6. COOKIES

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser.

7. CHILDREN'S PRIVACY

Our website is not intended for children under 16. We do not knowingly collect information from children.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice.

9. CONTACT US

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@jewelskopje.com
Phone: +389 70 385 411
Address: GTC, 1000 Skopje, Macedonia