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Terms & Conditions

Terms & Conditions

Effective Date: January 2024

Welcome to JewelSkopje. By accessing our website and making purchases, you agree to these Terms & Conditions.

1. ACCEPTANCE OF TERMS

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.

2. PRODUCTS AND PRICING

- All jewelry items are subject to availability
- Prices are listed in USD and are subject to change without notice
- Product images are for illustration purposes; actual items may vary slightly
- We reserve the right to limit quantities and refuse or cancel orders

3. ORDERING AND PAYMENT

- You must be 18 years or older to make purchases
- All orders are subject to acceptance and availability
- Payment must be received before order processing
- We accept bank transfers and will soon accept credit cards via Stripe
- Orders are not confirmed until payment is verified

4. SHIPPING AND DELIVERY

- Shipping costs will be calculated at checkout
- Delivery times are estimates and not guaranteed
- Risk of loss passes to you upon delivery
- International orders may be subject to customs duties and taxes

5. RETURNS AND REFUNDS

- Items may be returned within 30 days of receipt
- Items must be unworn, undamaged, and in original packaging
- Custom or personalized items are non-returnable
- Refunds will be issued to the original payment method
- Return shipping costs are the customer's responsibility

6. WARRANTIES AND DISCLAIMERS

- All jewelry comes with a certificate of authenticity
- We warrant our products against manufacturing defects for one year
- Natural gemstone characteristics are not considered defects
- We are not liable for damage due to misuse or normal wear

7. INTELLECTUAL PROPERTY

- All content on this website is owned by JewelSkopje
- You may not use our content without written permission
- Product reviews remain your property but grant us usage rights

8. LIMITATION OF LIABILITY

Our liability is limited to the purchase price of the products. We are not liable for indirect, incidental, or consequential damages.

9. INDEMNIFICATION

You agree to indemnify JewelSkopje against any claims arising from your use of our website or violation of these terms.

10. GOVERNING LAW

These terms are governed by the laws of Macedonia. Disputes will be resolved in the courts of Skopje.

11. CHANGES TO TERMS

We reserve the right to modify these terms at any time. Continued use constitutes acceptance of modified terms.

12. CONTACT INFORMATION

For questions about these Terms & Conditions:
Email: legal@jewelskopje.com
Phone: +389 70 385 411
Address: GTC, 1000 Skopje, Macedonia